The cancellation of all reservations is free within 15 days before the stay, and up to 7 days before the holiday, you can choose whether to freeze your down payment and postpone the stay to a new date.
Equipped with a double bed, wardrobe, kitchenette with fridge, flatware and cookware (no coffee machine, grater and can opener included).
Bathroom with hot running water, shower, washbasin, WC and bidet (no hairdryer included).
TV, safe and air-conditioning.
Covered veranda with table and chairs.
Insured Holiday: full refund of the amount paid (economic refund, not voucher) up to one day before the arrival date in the following cases:
a rule or decree prevents you from leaving your region;
a rule or decree prevents entry into the Puglia Region;
closure of our Resort due to the current health emergency;
at least one of the booking travelers tested positive for CoVid-19 or was in quarantine during the 14 days preceding the arrival date (Official Medical Documentation required).
Any type of health obligation to be fulfilled by the Customer within 48 hours is not a restrictive rule for which to request full reimbursement of the practice.
N.B .: IN CASE OF NO SHOW, EARLY DEPARTURE FROM THE VILLAGE OR CANCELLATION BEYOND THE TERMS SET FOR YOUR OFFER, THE FULL AMOUNT PAID WILL BE WITHDRAWN.
Standard Cancellation Policies: if the cancellation is received by the Village 15 days before the start of the booked period, the customer will be refunded the deposit already paid. If the cancellation occurs up to 7 days before arrival, the deposit will be retained but can be used for a stay in the following year. If the cancellation takes place in the last 6 days, the entire deposit paid will be retained. In case of failure to send the deposit within 7 days from the booking date, it will be considered void.
In the event of a reduction in the booked period, due to delayed arrival or early departure, whatever the cause, no refunds will be granted.
For organizational reasons, the number or location of the booked accommodation unit will be communicated at the time of check-in. Any requests for the number or location of the housing unit will be considered as preferences without any guarantee. Groups of crews traveling together cannot be guaranteed the proximity or contiguity of two or more housing units, even if they are of the same type.
Arrival: The structures are delivered from 17:00 to 20:00.
A non-transferable personal identification pass (bracelet) will be given to you, which must be taken with you, if it is a card, or worn in the case of a bracelet, for the duration of your stay. In case of refusal it will not be possible to enter the campsite and formalize the check-in. The bracelet must be returned upon departure.
Departure: The structures must be freed from 08:00 to 10:00. It is not allowed to occupy the accommodation after 10:00 am on the day of departure. Any early arrivals or late departures are to be agreed with the Village Management.
Children and additional beds: Children under 12 years of age stay free in parents’ bed. Children under 2 years of age stay free in a cot. Additional guests over 12 years of age stay free in additional bed. Maximum number of additional beds/cots permitted: 1. Any kind of additional bed or cot is available on request and subject to prior confirmation from the establishment.
Pets: pets allowed (on request). Dogs must be kept strictly on a leash, they do not have access to the free beach and the pool area. Furthermore, the solid excrement of the animals must be immediately removed by the owner / holder, who must be equipped with a shovel / collector and placed in the appropriate waste containers. A maximum of 2 dogs per accommodation are accepted.
Credit cards accepted: American Express, Visa, Euro/MasterCard, Diners, CartaSi and Debit Card. Cheques not accepted.
Tourist tax: it is a municipal tax (mandatory) to be paid locally, for all guests over 14 years and for a maximum of 10 days. Disabled people and their helpers (one at most) are exempt from paying.
1 € from January 1st to May 31st and from October 1st to December 31st.
2 € from 1 June to 30 September.
Confirmation of reservation: the reason for the payment must indicate the surname of the booker, the type booked and the period of stay. The reservation will be considered confirmed only when you receive a copy of our tax receipt (by e-mail). The balance of the entire stay must be paid at least 7 days before the arrival date.
Included in price: IVA, electricity, gas, parking for one car, swimming pool entrance (at Villaggio Le Diomedee or Spiaggia Lunga), entertainment from early June to the first week of September (at Villages Spiaggia Lunga or Le Diomedee - entertainment activities may be limited on the basis of Prime Ministerial Decree provisions related to COVID19), free Wi-Fi available in public areas (Bar).
Private beach: the service, available for 18€ per day, from 13/05 to 30/06. For the period from 1/07 to 25/08 the cost is €22 per day, while from 26/08 to 16/09 the cost is €18 per day. The private beach service includes an umbrella and 2 sunbeds. First Row supplement costs €6 per day, the assignment takes place upon arrival and is subject to availability.
Final cleaning: the service is not included in the price. It costs €50.
Extra cleaning fee for pets in the room: € 10.00 per pet. The Bungalow will be sanitized / sanitized with HCCP-compliant products at the guest's departure.
Linens: Not included. Bed linen available at a cost of € 3.00 per person per day.
Unguarded parking: Second car parking space € 5.00 per day.
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